1. Step Up Salon follows a “No Refund” Practice. In the unlikely circumstance that the service delivered has not been up to your satisfaction, please register your complaint on [email protected]
2. After taking consultation and the service has been completed in accordance with the agreed terms, the customer is liable to pay the entire service charge.
3. For ” Returns & Exchanges”, we accept damaged, un-opened and unused products for exchange (no refund) with a valid bill within 7 days.